How we list providers

Every provider on this directory goes through a real accreditation review before their listing goes live — business license, liability insurance, a background check, and a safety attestation, each reviewed and confirmed by our team, not just collected and taken at their word.

Each confirmed check gets a real date, shown on the provider's own page under "Accreditation status." Badges you see on a listing, like "Locally Owned" or a multi-year anniversary, are a separate layer — awarded directly by us, not self-reported by the provider.

This directory isn't a marketplace. Providers don't pay for placement, and listing order isn't influenced by anything but a neutral sort. It's a directory of providers who've earned real accreditation through our review process.

What we check

Insurance — Current proof of applicable business insurance, with the expiration date tracked.
Licensing & Permits — Any licenses or permits required for the services your company provides.
Background check (owner) — A completion certificate from your background-check vendor covering the owner or company officer. Don't upload full reports.
Background checks (employees) (when applicable) — Optional. A completion certificate covering your crew, so your profile can show that your employees are checked too.
Safety Commitment — A signed attestation that your business follows our baseline safety standards on every job: chemical safety, crew training, background checks, secure handling of keys and codes, reporting damage in writing within one business day, and active insurance. The full standards are on our How we list page.
ISSA credential (when applicable) — Optional. An ISSA certification held by your business or your staff, with its expiry tracked.
Chemical safety and handling (when applicable) — Optional. Training or certification in the safe handling, storage and use of cleaning chemicals, with its expiry tracked.
Other cleaning credential (when applicable) — Optional. Any other relevant cleaning industry certification, with its expiry tracked.

Baseline safety standards

Every accredited member signs a safety attestation confirming their business follows these practices on every job:

Chemical safety. Safety Data Sheets (SDS) are on file for every product used, and the crew knows where to find them. Products stay in labeled containers. Bleach is never mixed with ammonia, vinegar, or other acids.
Training. Every crew member is shown how to use each product and piece of equipment safely before using it on a job.
Background checks. Everyone who enters a customer's home has a completed background check.
Keys, codes and access. Customer keys, lockbox codes, and alarm codes are stored securely, never labeled with the customer's address, shared only with the crew assigned to that home, and returned or deleted when service ends.
Damage and incidents. Any damage, injury, or incident in a customer's home is reported to the customer in writing within one business day.
Insurance. General liability insurance, and workers' compensation where the law requires it, stays active while the business is accredited.

If anything here changes for a member's business, they tell us and update their attestation.

What we don't check

The quality of any individual job — a confirmed check is about eligibility to be listed here, not a guarantee of how a specific visit will go.
Pricing — providers set their own rates and quote directly.
Day-to-day staffing, scheduling, or how a provider runs their business.
Anything before the date shown next to a confirmed check — accreditation reflects what was reviewed as of that date, not an ongoing live audit.