Terms of Service

Last updated: September 16, 2026

1. What HCTAC is

HCTAC is a directory and accreditation network for independently owned and operated local businesses. We review businesses against a published set of accreditation checks (see How We List Providers for exactly what we do and don't check) and list accredited businesses here so homeowners can find and request quotes from them. HCTAC does not itself perform the services listed on this site.

2. Not a party to the work you hire for

Every business listed on HCTAC is independently owned and operated. They set their own prices, schedules, and service policies. HCTAC is not a party to any agreement you make with a listed business, does not employ their staff, and is not responsible for the quality, timing, or outcome of any work performed. A quote request submitted through this site is a feature that connects you with a business — it is not a guarantee that a business will respond, that a job will be completed, or of any particular outcome.

3. Accreditation is not a warranty

Accreditation reflects the specific, dated checks described on How We List Providers — it is not a warranty, endorsement, or guarantee of a business's future conduct, workmanship, or business practices. If you have a concern about a listed business, every business's own page has a way to report it to us directly; we review reports but cannot guarantee any particular resolution.

4. Using this site

You agree to provide accurate information when submitting a quote request, a provider application, or a concern report, and not to use this site to submit false, abusive, or fraudulent submissions. We may remove content, suspend or revoke a business's accreditation, or restrict access to the site at our discretion, including for conduct that violates these terms.

5. Accredited businesses

If you're a business seeking accreditation, additional terms apply once you enter the accreditation program — including the fee, term length, and renewal terms shown at the tier comparison on this site at the time you apply, and the requirement to maintain current, confirmed accreditation checks for as long as you remain listed. Accreditation is at our discretion and may be suspended, revoked, or not renewed for failure to maintain those checks or for conduct we determine harms homeowners or the network's trustworthiness.

6. Intellectual property

The HCTAC name, badge, and site design are ours. Accredited businesses may display their own accreditation badge on their own website using the embed code we provide, under the terms shown when that badge is issued; no other use of our name or badge is permitted without our consent.

7. Disclaimers and limitation of liability

This site and the information on it are provided "as is," without warranties of any kind. To the fullest extent permitted by law, HCTAC is not liable for any damages arising from your use of this site or from any interaction, agreement, or work performed by a business you found through it.

8. Changes to these terms

We may update these terms from time to time. Continued use of the site after an update means you accept the revised terms. Material changes will update the date at the top of this page.

9. Contact

Questions about these terms can be sent to support@hctac.org or through How We List Providers. This site is operated at hctac.org.